100% US-Based Acquisition

CALL CENTER

ISG has been creating winning experiences over the phone for more than a decade. US-based and operating 365 days a year, our sales call center implements a highly measured approach to converting call orders and completing the customer acquisition journey.

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Exceptional service, right here at home

US Based Call Center Blue

US-Based Call Center

Operating 365 Days A Year Blue

Operating 365 Days A Year

Real Time Tracking Tools Blue

Real-Time Tracking Tools

Multilingual Sales Agents Blue

Multilingual Sales Agents

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ISG Sales Center

Powered by people. Propelled By Performance.

We have a proven track record of scaling world-renowned brands — including the largest internet, wireless, video, and security providers — to new heights with our best-in-class sales capabilities, real-time performance tracking, and profound caller insights that enable us to understand caller behaviors in greater detail than ever before.

We turn callers into new customers using our measured and consultative sales approach. Each selling agent is highly trained to assess the needs of callers and present solutions that connect them to your products to increase orders.

We’re able to walk the walk, because of how we talk the talk.

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World-Class Sales Agents

We’re proud of our people. Our conversion-driven sales representatives have extensive training in:
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Product & Promotions
Customer Interaction Gray
Customer Interaction
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Order Entry
Quality Assurance Gray
Quality Assurance
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Best Activation Practices
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Quality Assurance

ISG obsesses over providing each caller with an unparalleled experience. We leverage artificial intelligence technology to comb through every interaction and gather insights on prospects in greater detail than ever before. Our customized monitoring enables us to uphold industry-leading quality for sales efforts, mandatory disclosures, and call control.
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Real-Time Performance Tracking

ISG has internally developed real-time performance tracking that displays all key performance indicators for optimal success management. We’re able to track who the caller is, where they are calling from, and other behavioral data to connect them with the best sales agent for them.

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Sales Leadership Team

DamnGood ISG 10 3 Nick Dormans

Nicholas Dormans

VP of Sales

Cheyenne Moore

Cheyenne Moore

Director of Sales

Nickolas Viracacha

Nickolas Viracacha

Director of Sales

DamnGood ISG 7 3 Ryan Williams

Ryan Williams

Director of Customer Experience

Join Our World-Class Team
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You Don’t Have To Take Our Word For It

Our work speaks for itself.

At ISG, we stop at nothing to deliver results that blow our clients away. Check out a few of our biggest success stories in the world’s most competitive industries:
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Satellite TV & Internet

by | Oct 5, 2021 | Case Study | 0 Comments

Launching with traditional media in 2008, ISG quickly scaled to become the largest satellite television and internet acquisition partner in the country. As traditional...

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Telecom

by | Oct 4, 2021 | Case Study | 0 Comments

Tapping into the customer acquisition space for broadband a decade ago, we’ve taken a team of 8 sales specialists and grew into over 750, along with expanding the ISG...

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Wireless

by | Oct 3, 2021 | Case Study | 0 Comments

Similar to other business lines, ISG has successfully implemented various marketing efforts to drive brand awareness and customer inquiries to multiple websites focused...

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Yachting

by | Oct 2, 2021 | Case Study | 0 Comments

Working directly with partners in this competitive space, ISG Media assists in digital marketing, design direction, and enhanced implementations, along with performance...

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Entertainment

by | Oct 1, 2021 | Case Study | 0 Comments

ISG Media is platform agnostic and prides itself on developing complete solutions that move the needle. Using our infrastructure and integrations, we were able to...

ISG MEDIA

Digital marketing solutions.

ISG believes in performance marketing that inspires and empowers people to navigate the ever-evolving digital world. We offer a variety of full-funnel, digital marketing services from search, to display, to social, and beyond that drive acquisition traffic and create hyper-relevant customer experiences.

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Market Like You Mean It

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Ready To Discuss Your Business Goals?

We'd love to chat.

Anyone can make the phone ring or drive visits to a site. It's about what happens afterwards that makes ISG great at what we do. There’s more to it request a free consultation with us.

But first, tell us a little about your brand: